The Ponderosa 

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Parking in the driveway for 3 cars comfortably.  4 cars do fit. 
Do not park in the street especially during snow season due to snow plow.

🔐 Security Deposit Policy – The Ponderosa Cabin 
 
1️⃣ Security Deposit Amount & Payment 
A $300 refundable security deposit is required for all reservations. 
The deposit will be held via Stripe (or collected manually if applicable) at the time of booking. 
2️⃣ Security Deposit Use & Deductions 
The security deposit covers potential: 
✅ Damage beyond normal wear and tear 
✅ Missing or broken items 
✅ Excessive cleaning required after checkout 
✅ Unauthorized late check-outs 
✅ City fines due to guest violations (e.g., noise, parking) 
 
If no issues arise, 100% of the deposit is refunded within 3 days of checkout. 
 
3️⃣ Damage Reporting 
Guests must report any accidental damage immediately. 
Minor wear-and-tear is expected, but significant damage, lost items, or extra cleaning fees will result in deductions. 
 
4️⃣ Refund Process & Timeline 
After checkout, the property is inspected within 24 hours. 
If no issues are found, the full deposit is refunded within 3 days. 
If deductions are needed, an itemized breakdown of charges will be provided before processing any refund. 
 
5️⃣ Full Deposit Forfeiture 
 
The full deposit may be forfeited in cases of: 
🚫 Smoking inside the property ($300 fine) 
🚫 Unapproved pets or excessive pet damage 
🚫 Tampering with security devices (WiFi, cameras, etc.) 
🚫 Unauthorized pets, guests or parties 
🚫 Major property damage requiring professional repairs 
 
By booking The Ponderosa Cabin, the guest agrees to these Security Deposit Policies and understands that any deductions or city fines resulting from guest actions will be charged accordingly.

You will be given code to lockbox for house key.
Please leave key in lockbox when checking out.

Centrally located on the mountain.  Between Lake Arrowhead Village and Big Bear Lake.  

No smoking indoors.  The San Bernardino Mountains are high risk for fires.  

Strong WIFI.  Connection speed available upon request.

We are available as needed.

Hope you love our place as much as we do.

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